Easier self-enrollment

With this new feature, the IT department no longer needs to create certificates and enroll tokens on users’ behalf, even if they don’t have a token to log in to their computer, such as on their first day of work.

Instead, the users will be able to enroll their own tokens directly on the Windows login screen, either with the help of an OTP (one-time password) or if they have a smartphone enrolled with a certificate.

This is perfect for enrolling large numbers of users. By letting all users pick up an empty token and batch-sending OTPs to all users, IT can save enormous amounts of time when deploying certificate-based authentication.

No more locked PIN codes for users

One very common ticket for IT to handle is users who have locked the PIN code of their token. Sure, you could give users their PUK codes to avoid this. But that can be a huge security issue as they often write down their PUK in a non-secure way. This both costs time and creates frustrations for IT and users alike.

This update introduces a completely automated way to unlock a token’s PIN code without ever exposing the PUK code. Instead, the user can send a request directly from their login screen (as they probably can access any IT systems with a locked token), and the Net iD Portal will send them an OTP that can be used to unlock their token. This way, the PUK code is never exposed, IT does not need to spend any time, and the user can return to work within just a few minutes.

Wij spreken Nederlands

Our client software is now also available in Dutch, further increasing usability for more users who are not necessarily confident in using the English version.